PRIVACY POLICY

When you use Qilze's services, we may collect various types of information depending on how you interact with us. This information helps us provide, personalize, and improve your experience on our platform. The information we collect includes:

1.1 Personal Information

We may collect personal information directly from you when you register an account, contact us for customer support, or engage in any service-related activities. This may include:

1.2 Technical Data

When you visit our website or use our services, we may collect certain technical information automatically. This includes:

1.3 Communication Data

We may collect information about your communication with us, including:

1.4 Third-Party Information

We may collect information from third-party services, platforms, or partners if you choose to connect your Qilze account with other platforms (e.g., social media accounts, payment processors, or cloud service providers). This may include publicly available data such as your social media profile or publicly available business information.

We use the personal and technical information we collect for various purposes, including:

2.1 Service Delivery

2.2 Personalization and Improvement

2.3 Marketing and Promotions

With your explicit consent (where required by law), we may use your contact information to send you promotional offers, updates about new services, or other marketing communications. You can opt out of marketing emails at any time by following the unsubscribe link in those emails.

2.4 Legal Compliance

We may share your information under the following circumstances:

3.1 Service Providers and Partners

We may share your information with trusted third-party service providers who assist us in delivering our services. This includes, but is not limited to:

These third parties are authorized to use your data only to perform services on our behalf and are contractually obligated to maintain the confidentiality of your data.

3.2 Legal Requirements

We may disclose your information if required to do so by law, including:

3.3 Aggregated Data

We may share non-personally identifiable information in an aggregated form for analytical purposes or with third-party advertising partners.

4.1 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

Once your data is no longer needed for these purposes, we will securely delete or anonymize it. If we are required to retain certain data for legal reasons (e.g., for tax or regulatory compliance), we will store that information in accordance with applicable laws.

4.2 Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. This includes:

Despite these efforts, no security system is completely foolproof, and we cannot guarantee absolute security. In case of a data breach, we will promptly notify you in accordance with applicable laws.

You have certain rights regarding your personal data, which may vary depending on your location and applicable laws:

5.1 Access to Your Information

You have the right to request access to the personal data we hold about you. You can ask us to provide you with a copy of your data and the details of how we process it.

5.2 Correction of Data

If any of your personal information is incorrect or incomplete, you have the right to request corrections or updates.

5.3 Deletion of Data

You have the right to request that we delete your personal data, subject to certain exceptions (such as ongoing contractual obligations or legal requirements).

5.4 Data Portability

You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format, and to transfer that data to another service provider if you wish.

5.5 Opt-out of Marketing Communications

You may opt out of receiving marketing emails or promotional materials at any time by clicking the "unsubscribe" link in the email or contacting us directly.

5.6 Withdraw Consent

If we rely on your consent to process certain types of data, you can withdraw your consent at any time. However, this does not affect the lawfulness of any processing carried out before your withdrawal.

6.1 What Are Cookies?

Cookies are small files stored on your device that enable us to enhance your user experience by remembering your preferences and helping us understand your usage patterns.

6.2 How We Use Cookies

We use cookies for the following purposes:

6.3 Managing Cookies

You can manage or disable cookies in your browser settings. However, doing so may affect the functionality of certain parts of our platform.

If you are located outside the country where Qilze operates, your personal data may be transferred to, stored, and processed in a country different from your own. We take steps to ensure that your data is handled in accordance with this Privacy Policy and applicable data protection laws.

Qilze reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the "Last Updated" date at the top of this page. We will notify you of significant changes via email or prominent notice on our platform.

By continuing to use our platform after changes to this Privacy Policy, you consent to the updated terms.

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

📧 Email: support@qilze.com